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To our Decathlon Family,
We’ve made a difficult decision to close all our stores temporarily across India following the government’s mandate to help control the spread of CoVid -19. We stay open on the Decathlon App and our website, but for any delays in delivery, we request your cooperation. Now, more than ever, is the time to take care of our health, our bodies and each other. It is a tough decision, as daily we try to interact and satisfy our users in our stores and playgrounds. While we can’t be together physically, we can still enjoy the many benefits of exercise and playing sports to help our physical and mental well being.
We are in this Together
At Decathlon, our sport passionate teammates are at the heart of everything we do. We will take care of our teammates during these trying times. We take the opportunity to focus on ourselves, improve our skills with digital learning to serve you better when we re-open. We understand it could be mentally challenging in isolation, so thousands of us have taken the pledge of staying fit indoors by motivating our teammates with #playitsafe challenges.
The Game Goes On
From a company with inherent values of vitality and responsibility, this closure will cause us short-term business loss but the well-being of our community is our most important KPI. Getting exercise is still possible, even under the current regulations of “staying indoors”. Sport makes us stronger, both individually and as a community.
To Our Community
In the end, we want to humbly request our users and community to excuse us if we delay your already processed orders. We are trying our best to ensure the safety of our teammates and also our delivery partners in this time where we wish to be most compassionate. We stay available on our customer care helpline
To our entire community around the world, please take care of yourselves and your loved ones. We're in this together.
Shopping is a game of choices. Choosing from a range of 5000 products is no easy task. With the current situation, safety is another added concern for most sports lovers coming back to Decathlon. But don’t worry, because we have it all sorted for you.